For safety reasons, we require all clients to wear Non-Slip Grip Socks. Socks can be purchased at our studio. Don’t worry about bringing cash, we can simply charge your credit card through your online account.
We recommend comfortable clothes that allow you to move easily. Most athletes also bring a small towel and water. We have small cubbies to store your personal belongings and we ask that you take off all loose/large jewelry, refrain from heavy perfumes/colognes, and turn your cell phones OFF.
All of our Pilates classes are scheduled through our online system. Clients must set up their profile by creating a username and password and enter credit card information. Once that is set, you can purchase a series, make reservations; track your visits, and much more.
Our schedule opens up two weeks at a time, so make sure you sign up for all of your classes, as they will quickly fill up!
We welcome all clients ages 13 and up. Any client between the ages of 16-18 must have an account and waiver signed by parent or guardian. Clients 13 to 15 years old are allowed to participate in our group classes, however their parent and guardian must sign a waiver and attend the full session with the client. They also may request a private or semi-private session as long as the parent/guardian is either present during the entire session or participating alongside the minor.
Each class holds a limited number of spaces. In order to allow every athlete the opportunity to attend class, we ask that you abide by our policy listed below. We apologize, but there are no exceptions!
Early Cancel:
If you are no longer able to attend a class, please cancel your spot BEFORE the 10-hour window, you will not be charged nor will you lose a class.
Late Cancel/No Show Fee for BODYBAR Clients with an UNLIMITED Series:
A $20 fee will be applied to your credit card on file if you cancel your spot within 10 hours of the scheduled class time or do not show up for your class.
*Please note that you will see “Late Cancel” next to your reservation, noting that you WILL receive a charge if you cancel.
*An unlimited at BODYBAR is defined by any package that you can come up to one class per day during the package time period.
Late Cancel/No Show Fee for BODYBAR Clients with a LIMITED Package:
A class will be deducted from your package if you cancel your spot within 10 hours of the scheduled class time or do not show up for your class.
*Please note that you will see “Late Cancel” next to your reservation, noting that you WILL lose a class if you cancel.
Membership Termination Policy:
All memberships MUST be canceled in writing. Simply send an email to your home studio requesting cancellation. Termination Policy is determined by each local studio.
Late Policy for ALL Clients
Late Policy:
If you arrive more than 5 minutes past scheduled class time, your space MAY be given to a standby client and you will be subject to the No Show fee.
*Clients that arrive more than 5 minutes late, regardless of open spots, may not be admitted into class. Arriving late is disruptive and distracting to both the teacher as well as other clients. Thank you for understanding.
BODYBAR Waitlist Policy:
If a class is full, you may elect to place yourself on the waitlist. Our waitlist locks at 12 hours before class which means you will NOT be automatically added in after that point. If you have not been added to the class, feel free to check back and add yourself if a spot has opened up. If you can no longer attend class, you MUST remove yourself from the waitlist. Once you have been added to the class, you are subject to the Late Cancel policy. A good rule of thumb is to only add yourself to classes you can definitely attend!
BODYBAR offers private and semi-private sessions during non-class hours. To schedule a session, please contact your local BODYBAR studio. A valid credit card must be obtained in order to reserve your session. Please note that sessions must be canceled within 12 hours of scheduled start time or the client will be charged for the session.
Classes during peak times may get full a couple of weeks in advance, however, we encourage you to put yourself on the waitlist. You will receive an email letting you know if you were moved into the class. At this point, it is your responsibility to cancel before the 10-hour window if you cannot keep your booking.
Classes/Services:
All sales of any BODYBAR packages, memberships, classes, and/or services are final after first use and may not be partially or fully refunded or transferred. Packages, memberships, classes and/or services that have not been used in its entirety may be refunded up to 7 days from purchase date. After 7 days, any packages, memberships, classes and/or services that have not been reserved or used in its entirety may only be returned for studio credit.
Retail:
All retail items purchased at any BODYBAR location must be returned within 30 days of purchase date unworn, unused, and with all tags still intact in order to receive a full refund or exchange. Items without a receipt and/or attached tag will be returned for store credit only. Any items purchased more than 30 days will not be refunded or credited, no exceptions. All discounted or sale items are final and may not be returned, credited, or exchanged. Items that are defective or damaged are not the responsibility of BODYBAR and will not be accepted for refund, exchange, or store credit.
All memberships must be canceled in writing with advance notice as determined by your home studio and the agreement you sign. If you hold a 6 or 12 month contract and in the first term, you will be subject to an additional $150 Termination Fee.
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