Frequently Asked Questions

All our Pilates classes are scheduled through our online system. Clients must set up their profile by creating a username and password and entering credit card information. Once that is set, you can make reservations, track your visits, and more. Our schedule opens up two weeks at a time, so make sure you sign up for all your classes, as they will quickly fill up!

We welcome all clients ages 13 and up. Any client between the ages of 16-18 must have an account and waiver signed by a parent or guardian. Clients 13 to 15 years old are allowed to participate in our group classes. However, their parent and guardian must sign a waiver and attend the entire session with the client. They also may request a private or semi-private session as long as the parent/guardian is either present during the session or participating alongside the minor.

To ensure that our members can attend classes efficiently, we have a 10-hour window for cancellations. If you are no longer able to attend a class, please cancel your spot before the 10-hour window. You may do this by canceling online or on the app, or by calling/texting the studio.

BODYBAR offers private and semi-private sessions. To schedule a session, please contact your local BODYBAR studio. A valid credit card must be obtained to reserve your session. Please note that sessions must be canceled within 10 hours of the scheduled start time or the client will be charged.

If you need to suspend your membership for any reason, medical or otherwise, you may do so up to 1 month at a time, for a maximum of 3 months per calendar year.  A 7-day written notice is required for every freeze request. A $30 freeze fee may be applied to your account each month your membership is frozen. If cancellation is needed after the membership has been reactivated, a 30-day notice is required.